Employee Training and Development Trends Watch List
At the 2015 Fall Contract Education Conference, California Corporate College Executive Director, Rhiannon Surrenda, made a presentation titled Growing Contract Education in a Changing Landscape. A major segment of the presentation provided California Community College contract education professionals with insights into the employee training and development trends that are shaping the needs of corporate and government agency clients statewide. During the presentation, Rhiannon stressed the importance of understanding how the emerging trends in technology, leadership development, workplace demographics, and globalization are influencing the ways employee training is designed and delivered. In a continued effort to provide our statewide contract education colleagues with helpful resources, we have posted here many of the most salient trends from that presentation and additional sources.
- The definition of “leader” is broadening. A majority of large organizations now consider individuals to be leaders based on their impact, not on their authority or position. (Source: AMA Enterprise)
- Leadership programs are being retooled for globalization. The top competencies for global leadership development are change management, the ability to influence and build coalitions, and critical thinking and problem solving. (Source: AMA Enterprise)
- More and more employees now seek entry into leadership programs. Organizations realize they must find ways to meet this growing demand. (Source: AMA Enterprise)
- Research indicates that global leadership gaps continue to be the most pressing issues on the minds of business and HR leaders. (Source: Forbes Leadership)
Trends Shaping Employee Training and Development: Demand for Soft Skills Training
- A 2014 study by Bloomberg BusinessWeek found that more than 60 percent of managers agree that soft skills are most important when evaluating an employee’s performance, followed by 32 percent citing hard skills, and only 7 percent citing social media skills.
- In an interview with the California Corporate College, world-renowned expert on accountability, measurement, and evaluation, Jack Phillips, Ph.D. stated, “companies that invests the time and effort to foster and develop its employees’ soft skills will have a competitive advantage over those that don’t. Soft skills are critical to innovation. Just because you’ve hired a group of technically astute engineers and scientists doesn’t mean your company will be innovative and succeed in developing something groundbreaking. Soft skills drive innovation as surely as technical skills do.”
Trends Shaping Employee Training and Development: Millennials in The Workplace
- Millennials are dramatically changing the culture of the workforce. The expectation of on-demand information, informal learning and mobile accessibility is creating new challenges for business and trainers.
- With emergence of a younger generation and the rise of the independent worker, companies will have to rethink their approach to talent and begin to prioritize the “individual.” (Source: Brandon Hall Group’s 2014 Learning & Development Benchmarking Study)
- Research studies conducted by various organizations including UNC Executive Development suggest adding the following programs into organizational training initiatives for millennials:
- Assimilating into a new workplace culture
- Working with team members assertively and diplomatically
- Processing feedback
- Approaching a supervisor for coaching and mentoring
- Developing transferable long-term career goals, such as problem-solving, communication, negotiation and leadership
Trends Shaping Employee Training and Development: Turnover is Increasing the Demand for Programs that Engage Employees
- Many organizations find themselves ill-prepared for rising turnover. One-third of employers are concerned that employee turnover may rise as the job market improves. Programs that engage incumbent employees will be in greater demand.
- Finding and keeping talent is now a strategic business priority.
Trends Shaping Employee Training and Development: Corporate Spending
- U.S. spending on corporate training grew in 2015 by 15% (the highest growth rate in seven years) to over $70 billion in the U.S. (Source: Forbes Leadership)
- Because of confidence in a stabilized and growing economy, organizations are willing to spend on training and development to overcome the “skills supply chain” challenge. (Source: The Association for Talent Development’s 2014 State of the Industry Report.)
- Spending on leadership development remains very high. As in prior years, research shows the #1 areas of spending is on management and leadership training (35%). (Forbes Leadership)
- Manufacturing organizations, which are characteristically large organizations, report on average spending $535 and providing 27 hours of training per employee. (Source: The Association for Talent Development’s 2014 State of the Industry Report)
- Healthcare/pharmaceutical organizations spend on average $1,392 and provide 24 hours of training per employee. (Source: The Association for Talent Development’s 2014 State of the Industry Report)
- The combined group of finance, insurance, and real estate spend on average $1,107 and provide 33 hours of training per employee. (Source: The Association for Talent Development’s 2014 State of the Industry Report)
Training Trends Organizations Can No Longer Afford to Ignore
- Business-centric Learning
- Video-based Learning
- Multiple Learning Formats
- Social media for formal and informal training (E.g. training videos on YouTube; company blog articles posted on Facebook; Google Hangouts for online conference rooms.)
- Competency-based training
We hope this Employee Training and Development Trends Watch List is a helpful resource. If you are a contract education, HR, or corporate training professional, sign up for our newsletter to receive additional valuable resources.
Contact us if your organization requires employee training programs to be delivered to multiple sites within a geographic region or or across the entire state, and beyond.